A: Generally this occurs when you have a "popup blocker" running since
     our site does use a few pop-ups.

     Firefox (Turning off the pop-up blocker)
     1. Click "Tools" - "Options".
     2. When the "Options" dialog box appears, click the "Web Features" icon.
     3. Uncheck "Block Pop-up Windows".
     4. Click "OK" to close the dialog box.

     Internet Explorer (Turning off the pop-up blocker)
     When you install SP2, Pop-up Blocker is turned on in Internet Explorer
     and set to the medium setting, which means it will block most
     automatic pop-ups. The default settings for the pop-up blocker allow
     you to see pop-ups that are opened when you click a link or button on
     a Web site. Pop-up Blocker will also play a sound and show the
     Information Bar when a pop-up is blocked. You can adjust these settings
     so that Pop-up Blocker works the way you want it to.

     To change Pop-up Blocker settings
     1. Open Internet Explorer.
     2. On the Tools menu, point to Pop-up Blocker, and then click Pop-up
         Blocker Settings.
     

     Toolbars Additionally, you may have a toolbar installed
     that has a Pop-up Blocker running as well. Examples of these are Google,
     and Yahoo toolbars.